Frequently Asked Questions

What is included in the Activate Wellness Program?

Please see what is included in the Program

What should I bring to my initial Functional Health Assessment

To get the most value from your initial evaluation, complete and return your intake form 72 hours in advance. Include any pertinent medical records, test results, list of medications, and current supplements that you would like Dr. Alice to look at.

How do I know if I qualify for the Activate Wellness Program?

The Activate Wellness Program is for anyone who wants to optimize their health. If you have a condition which requires urgent medical attention, or if you are not ready to invest in your health, or if you are not motivated to take responsibility for your health through significant nutrition and lifestyle changes, the Activate Wellness Program is not a good fit for you.

Do I still need a Primary Care Physician?

Yes. We require for all our patients to have a Primary Care Physician. We do not provide acute urgent care services, and we do not replace the services that your current medical team provides. We provide a stand-alone service focused on eliminating root causes, and creating and advancing health.

Who can benefit from Integrative Optimal Wellness Method?

These services are for motivated individuals who are striving to reach their optimal health potential. You need to be motivated, engaged and willing to take the steps necessary to get the most out of our services.

What if my spouse/kids want to join me - do you offer family discounts?

Yes, we actively encourage additional family members to join. We offer a $500 credit for each family member that joins.

Does your office take insurance for Root Cause & Functional Medicine Services?

We strongly believe that third party payers should not interfere with the relationship between the patient and the doctor, influence medical decisions, or limit access to care and time we spend with our patients. Therefore we are a proud direct care provider.

We do not accept insurance or Medicare for our consulting services. Your case requires special attention, educational resources, communication, and time that is not covered by insurance companies.

We will provide you with an itemized bill with ICD-10 diagnostic codes and CPT codes that you can submit to your insurance provider for out-of-network benefit reimbursement for your appointments and acupuncture treatments according to your insurance coverage. Some of the laboratory testing we collect may be submitted through your insurance. We do not guarantee reimbursement. You may also use your pre-tax dollars from your Health Savings Account (HSA or FSA) account to pay for your consultations and lab fees. The functional lab tests we use are often covered by PPO insurance plans or can be purchased at a wholesale price.

Are labs and supplements included?

Labs and supplements are not included in our Activate Wellness Program. We offer direct lab pricing so that you get the best prices on recommended lab test. The blood test will offer insurance coverage as well as some functional labs will offer insurance coverage for PPO plans as well as cash discounts. We offer VIP Supplement pricing through our extensive in-house and online pharmacy dispensary.

Can I just get testing done?

We are looking for people who are motivated, dedicated, and ready to do what it takes to optimize their health. We are not looking for individuals who simply want to complete testing and do not implement the necessary lifestyle changes. With that being said, if you are generally healthy and are looking to complete testing to remain in that state, we highly encourage it. In this case the Activate Wellness Program would be a good option to consider.

How much should I budget for the Functional Lab Tests?

We are committed to enhancing your access to your services, laboratory tests, and medicines you need through transparent and affordable pricing. We provide labs and supplements at our cost – no markup – and pass the savings on to you. 

By becoming a partner you have access to direct pricing for labs, which ensures you invest the lowest price possible. Some labs we work with use coverage for PPO plans, as well as cash discounts. PPO Insurance Plans, HSA, and FSA benefits may be used to cover lab costs depending on your insurance provider.

On average, you should budget between $700 – $1800 for functional lab tests.

Is the ActivateWellness Health Transformation Program and Functional Lab Testing covered by insurance?

The Optimal Wellness Program is not typically covered by insurance, however in many cases you can use your HSA or FSA for your visits.

How does the lab testing work?

Blood work is done through your local Lab Corps. or Quest Diagnostics or in the comfort of your home with a local phlebotomist who will come to you.

Functional lab tests are typically done at home with a kit and clear instructions we provide you with. Many of the tests have shipping included in the cost of the kits. The investment is made prior to shipping out the test kits.

My doctor never shares my lab results with me - will I have access to them?

Yes, we want to make sure that you fully understand your lab results and that you can easily share them with your healthcare team if necessary. We spend time with you explaining in detail the results of your lab and discuss the proactive steps for you to take. We believe that an informed partner gets much better long-term outcomes and becomes an active participant in their health and wellness.

What happens after I complete the Activate Wellness Program?

Many patients come to realize that a healthy mind, body and spirit is priceless and as such they find comfort and value in continuing ongoing support from Dr. Feldman and our team after completion of our Activate Wellness Program. Upon completion of the program you qualify for the Become Optimal graduate program which is highly encouraged to ensure the hard work you put into your health is maintained and continues to improve.  We provide this service on an al a carte basis. Whether you choose to adapt a proactive approach to maintaining your health, or if you require additional support after your program is complete, we make it easy and affordable for you. . Our goal is to provide the right amount of support to facilitate your goals.

Do you work with patients outside of the San Francisco Bay Area?
We are currently accepting patients who are able to travel to our office in Millbrae, CA for their Functional Health Assessment and Comprehensive Case Review. Follow-up appointments can be done by secure video chat or phone for your convenience from anywhere.
How did Dr. Feldman start this area of health coaching?

Long story short, Dr. Feldman got very sick and almost lost her life to an autoimmune condition. It took tremendous dedication, and many years to overcome the autoimmune challenges. She understands and empathizes with people who struggle with chronic health issues. To learn more go to our About page.

What is unique about Dr. Feldman and her coaching process?

Dr. Feldman is here to partner with you on this journey. She has been in your shoes, and understands what it is like when you are sick. Her approach is not to dictate, but rather be an advocate for you as a part of your health team. Instead of focusing on symptoms and disease management, we focus on YOU to uncover and heal what is preventing you from being well.  

Our approach is understanding all the missing pieces to each person’s health issues. Dr. Feldman coaches and guides her patients to what, why, when and how to achieve their goals with optimal results. For many people, they could suffer for years with symptoms before they get answers. This is something Dr. Feldman personally dealt with and understands. The truth is our bodies are designed to heal, and many times understanding what is interfering with its ability to heal is the key. 

Restore Your Health

And Get Back To Enjoying Your Life!

What is the duration of the Activate Wellness Programs?

Average range of our Activate Wellness Program is from 6 – 18 months.

Will I have to stop taking my current medications?

That depends on what you are taking, and how much progress you can make. Patients who consult with Dr. Feldman are often able to eliminate medications or significantly reduce the amount of medications they are on. With that being said, we do not monitor drug therapy. If you are to discontinue your medication that will be by your prescribing physician, not by Dr. Feldman.

Can I email the Optimal Wellness Team my questions?

Yes, you will have an option to email us if you have any questions/concerns. We do ask that if the response is longer than a couple paragraphs that you call the office to speak with a support team to address them. You can expect a response within 48 hours.

I am ready to get started, what are my next steps?
Apply for a free Discovery Call to ensure if you qualify and verify our solution is viable for you. This is your chance to get all of your questions answered, and find out if our programs are the right solution for you.

If we are a good fit for each other, the next step is to schedule a Comprehensive Functional Medicine Health Assessment. You will be required to put a non-refundable deposit of $250 down which will go towards the cost of your program.

Click here to be directed to my scheduling page to book your 20-Minute free Discovery Consultation.

Do You Offer Financing?

The following options are available to pay for the program:

One Payment Option – Patient pays one upfront payment for the Program Fee upon completion of New Patient Package.

Payment Plan – Patient pays 50% of Program Fee upon completion of the New Patient Package, and the remaining 50% of the program fee will be automatically billed to the card on file 30 days following the completion of the New Patient Package.

Advance Care Financing – 6 – 12 month interest free financing is available through Advance Care. Qualifying applicants can apply for an Advance Care Card which can be used for all health related expenses. If you are going to use the Advance CAre Card you must apply at least 7 days prior to your initial appointment so you can use the card at your visit. When you apply online, you will receive an instant answer on if you qualify and what your interest rates will be. Advance Care does offer 0% financing for qualifying applicants. 

Click the button to apply to Advance Care Card.

View your healthcare as an investment, not as an expense – investments pay dividends for a lifetime whereas expenses keep piling up. Your mental and emotional viewpoint on how you allocate your resources is critical to your journey.

What if I am not a financial decision maker of my Health Care needs?
If you are not the financial decision maker please make sure to bring your significant other to your 20 minute discovery consultation with Dr. Feldman.

If you want to see how our fees compare to the rest of the world do the following…

  1. Get a landscaping quote
  2. Go shopping for a new car
  3. Hire a real estate agent
  4. Go furniture shopping
  5. Get your will done professionally
  6. Hire wedding photographer
  7. Get a quote on a custom birthday cake
  8. Get a quote on repaving your driveway
  9. Get a quote on a new deck
  10. Get a quote for a bathroom renovation

Health is a matter of life. Treatments are a matter of opportunity.

Make a wise choice in what matters the most.

Invest in your health.